Focused on providing the Total Client Experience, Marilyn is responsible for general administrative and reporting functions, as well as ensuring that all transactions you authorize are completed in a timely and accurate fashion. Marilyn's prior experience includes being a small business owner in Newmarket and Claims Director for a major insurance company. As Claims Director she acquired over 25 years experience managing staff, developing training programs and policies & procedures, and ensuring the delivery of quality customer service. She has her ASC (Associate, Customer Service) and ALHC (Associate, Life & Health Claims) designations.
When not at work, Marilyn enjoys spending time with her grandchildren, reading and relaxing at the cottage.